BISA Certificate in Spa and Salon Management
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5 Days / 35 Hours
This comprehensive program is well-suited for senior therapists ready to take on the day-to-day operations of a spa manager. It requires more than an understanding of spa modalities as a manager is responsible for their staff who are ultimately the face of the organization. This is directly related to the spa’s ability to attract and retain external customers, yet there are many operational facets that have to run equally as smoothly. This can all be a huge leap if you are not prepared with a total overview of spa management.
Units for the five day course:
- Spa & Salon Management
- Sales Management
- Marketing in the Spa and beauty sector
- Public Relations (PR)
- Quality management of client care
- Human resource management
- Health, safety and security
- Menu Planning
- Standard operating procedures
This course is also available on-line. Please contact us for more details