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5 Days Spa Director Course

Spa Directors manage the daily operations of spa facilities. Spa Directors work independently as leaders in spa environments and ultimately report to corporate or regional managers. Travel is not typically required of Spa Directors, who perform all their usual duties within the spa itself. This position usually follows on from being a Spa Manager.

If you are considering moving to the next level in your career then this is the course for you

Price $2000.00

Course Dates  are flexible contact us today 

This course can be done as e-Learning $1250.00

Saturday and Sunday time to enjoy all the splendors Bali has to offer

“The Island of the Gods”

Who is this course for:

This comprehensive program is well-suited for Spa Managers ready to take on the day-to-day operations of a Spa Director.

Price Includes:

  • Coffee, tea or water
  • Training Manual
  • Bali BISA Certificate

What you will Learn 

  • Strategic Business Development
  • Goal Setting and Communication
  • Financial Reports
  •  Merchandising and Retail Development
  • Human Resources Management
  • Management of Staff Evaluations
  • Employee Productivity
  • Strategic Marketing Plans
  • Guest Relations Initiatives
  • Repeat Business Programs
  • Public and Media Relations
  • Planning Effective Meetings;
  • Training Programs and Manuals;
  • Standard Operating Procedures; and Maintenance Planning

Not Included:

  • Accommodation in Bali – please contact us for recommendations

By Bali BISA

This course is available on-line.

Spa Director Job Description

Spa Director Duties and Responsibilities

Daily responsibilities vary depending on the spa’s size, services, and staffing needs, but typical tasks include:

  • Manage Staff – Hire, train, supervise, and dismiss staff as needed.
  • Perform Walkthroughs – Inspect spa facilities daily for cleanliness and equipment functionality.
  • Manage Budget – Oversee payroll, expenses, purchasing, and profitability reports.
  • Make Recommendations – Suggest service updates, marketing strategies, and operational improvements.
  • Maintain Licensing – Ensure compliance with all legal, local, and industry certifications and licensing.
  • Maintain Inventory – Track and restock inventory to meet operational needs.
  • Resolve Problems – Address staff conflicts and customer complaints diplomatically.
  • Maintain Protocols – Uphold company standards and ensure staff compliance.
  • Perform Clerical Duties – Handle client records, appointment scheduling, phones, and paperwork.
  • Maintain Knowledge – Stay informed on all spa treatments and services offered.

Spa Director Skills and Qualifications

Key skills and attributes employers seek in spa directors include:

  • Personnel management
  • Sales and upselling abilities
  • Basic math and budgeting
  • Customer service excellence
  • Verbal and written communication
  • Computer proficiency
  • Multitasking and organization
  • Problem-solving and conflict resolution
  • Physical stamina
  • Attention to detail

Education and Training

– A bachelor’s degree in business, finance, accounting, or a related field is commonly preferred.
– Spa management certification is beneficial but not mandatory.
– Prior spa industry or leadership experience is often required.
– Employers typically provide several weeks of on-the-job training with a senior manager.

Salary and Outlook

Spa directors often work in hotels and resorts. According to the BLS, related fields like lodging management are projected to grow by 4% through 2026.

Benefits often include:

  • Health insurance (medical, dental, vision)
  • Paid vacation
  • Employee discounts on spa services
  • Tuition reimbursement (in some cases)

Read more about the Spa Director Job Description
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There is also a CIBTAC Diploma in Salon and Spa Management available at Bali BISA’s cozy Balinese school facilities.

SKU: MT127 Category: