• Prepare yourself, the client and work area for head massage
• Use suitable consultation techniques to identify treatment objectives
• Advise the client on how to prepare for the treatment
• Provide clear recommendations to the client based on the consultation
• Communicate and behave in a professional manner
• Position yourself and the client correctly throughout the treatment
• Select and use products, equipment, taking into account your client’s needs.
• Follow safe and hygienic working practices
• Identify contra-actions and take appropriate action during treatment
• Provide suitable aftercare advice
• Complete the treatment to the satisfaction of the client
• Evaluate the results of the treatment with the client

Exams: There are no exams for this qualification. You will have 2 observations for your practical work

Units in this qualification have been mapped to the relevant NOS (where applicable). This qualification is accredited on the Qualifications and Credit Framework (QCF). This qualification is approved and supported by the Hairdressing and Beauty Industry Authority (HABIA), the standard setting body for hair, beauty, nails and spa qualifications.

VTCT courses are assessed and verified by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence. Your centre will have an internal verifier whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements. An external verifier, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal verification process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external verifier. This record of assessment book is your property and must be in your possession when you are being assessed or verified. It must be kept safe. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges.

As part of this qualification, you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that you have learnt. It may be in electronic or paper format. Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement and understanding of the knowledge required to successfully complete this qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification.

• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies All evidence should be documented in the portfolio and cross referenced to unit outcomes.